Frequently asked questions

BroncoNav is a ride service that provides safe transportation across Western Michigan University campus for students registered with WMU Disability Services for Students.

BroncoNav is for students registered with WMU Disability Services for Students. You sign up with your @wmich.edu email, and you must be registered with Disability Services for Students to use the service.

Create an account with your @wmich.edu email, sign in, and use the 'Request a ride' page on your student dashboard to choose your pickup location, destination, and time.

Rides must be scheduled at least one hour in advance.

Yes. When requesting a ride, mark it as recurring and set an end date. Weekly rides are generated automatically on weekdays, skipping any day the service is closed, and you can cancel any of them from your dashboard.

No. BroncoNav does not run on the closed days listed below, and rides cannot be requested on those dates. If a day you need is not listed, the service is running as usual.

No. BroncoNav is a free service for eligible WMU students.

You can cancel a ride any time before it is completed from your student dashboard.